The fourth edition of this successful introductory text has been fully revised and updated to include the latest organizational behaviour research and has a new chapter on 'Managing Knowledge'. The book contains a range of recent, topical research and case study material, including research into Enron and the British Royal Infirmary. There is also an increased exploration of critical perspectives in relation to organizational behaviour. The book is now even more accessible for students and contains a wealth of student learning features which make the text lively and accessible for students. These include new 'Think about it' and 'Next Steps' sections, boxes issues, boxed examples, boxed concepts, boxed biographies, case studies, chapter glossaries, core reading and study questions. The text is supported by a fully comprehensive Online Resource Centre. Lecturer's resources include: an extensive instructor's manual, PowerPoint slides, assessment exercises, a test bank with answers, and additional case studies. Students' resources include: multiple choice questions with answers, model answers to the end-of-chapter study questions and Weblinks.