Annals of Cases on Information Technology

These 36 case studies share experiences with the issues, trends, and challenges common to implementing and managing information technology in the business and government sectors. Many of the authors report on the failures and successes of e-commerce initiatives. Other topics include reorganization of the Nevada department of motor vehicles, a credit card system for subsidizing university students' meals in Croatia, reengineering the selling process in a small warehouse showroom, and the leveraging of IT and a business network by a small medical practice.