Jack J. Phillips

Jack J. Phillips

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Handbook of Training Evaluation & Measurement Methods
Handbook of Training Evaluation & Measurement Methods
Jack J. Phillips
This new, third edition of Jack Phillips's classic Handbook of Training Evaluation and Measurement Methods shows the reader not only how to design, implement, and assess the effectiveness of HRD progr...
Return on Investment in Meetings and Events
Return on Investment in Meetings and Events
Jack J. Phillips
While this level of evaluation is important as a 'stakeholder' satisfaction measure, a favorable reaction does not ensure that attendees have acquired new skills, knowledge, opinions or attitudes from...
Communication and Implementation
Communication and Implementation
Jack J. Phillips
"Communication and Implementation Communication and Implementation" is the sixth of six books in the "Measurement and Evaluation Series" from Pfeiffer. The proven ROI Methodology - developed by the RO...
Chief Learning Officer
Chief Learning Officer
Jack J. Phillips
New business realities and customer demands, coupled with new technologies in a changing competitive landscape are causing corporate learning departments to rethink their value, role, and impact in th...

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