The A+ certification is the most popular certification program in the world, certifying more than 500,000 individuals since its inception in 1998. These exams certify your knowledge of basic computer hardware and operating systems. This certification is extremely popular because it is essential to anybody who requires a baseline set of skills or competencies: high school students, technicians in your company's IT support group, even the delivery-truck driver who wants to explore a better career opportunity. With The A+ Exam undergoing a comprehensive update in 2006, A+ candidates will need all-new materials to prepare them for these exams. The A+ Certification Exam Cram covers the A+ Essentials exam, as well as the three exams (220-602, 603, and 604). The "Exam Cram Method" of study focuses on exactly what is needed to get certified. This includes these features: Chapters that map to the A+ exam objectives Exam alerts Practice questions (including two full practice exams) A web-delivered test engine that provides real-time practice and feedback Other helpful tools like notes, tips, sidebars, cautions, test-taking strategies, time-saving tips The popular Cram SheetMore than one-quarter million readers have trusted their A+ studies to Exam Cram because the book builds the confidence they need to pass the exams.CD Features Practice Essentials Exam, IT Tech Practice Exam, Depot Practice Exam, and Remote Support Practice Exam In This Book You'll Learn How To:Recognize the different types and forms of computer memory Identify different computer cables and connectors Troubleshoot IRQ conflicts and other computer resource problems Identify and troubleshoot common computer motherboard components Install core PC components, such as motherboards, processors, and memory Install and maintain multiple computer peripherals Identify network architectures and topologies Troubleshoot operating system problems Describe the core functions of Windows NT/2000/XP and Windows 9x operating systems Discover effective DOS commands excellent for troubleshooting Use the DOS operating system or command lines when your GUI is unavailable Recover from system startup failures Use and troubleshoot Windows Networking Effectively prepare yourself for exam day CD Features Practice Exams!Ready to test your skills? Want to find out if you're ready for test day? Use the practice tests supplied on this CD to help prepare you for the big day. Test yourself, and then check your answers. Coupled with the in-depth material in the book, this is the ultimate one-two A+ study preparation package! Charles J. Brooks is currently co-owner and vice president of Educational Technologies Group Inc., as well as co-owner of eITPrep LLP, an online training company. He is in charge of research and product development at both organizations. A former electronics instructor and technical writer with the National Education Corporation, Charles taught and wrote on post-secondary EET curriculum, including introductory electronics, transistor theory, linear integrated circuits, basic digital theory, industrial electronics, microprocessors, and computer peripherals. Charles has authored several books, including the first five editions of A+ Certification Training Guide, The Complete Introductory Computer Course, and IBM PC Peripheral Troubleshooting and Repair. He also writes about networking, residential technology integration, and convergence. U.S. $44.99CAN. $55.99U.K. £31.99 (inc. of VAT)