Since we first published THE PERFECT CV and THE PERFECT INTERVIEW in 1992, the books in the PERFECT series have sold nearly 300, 000 copies, providing a superb range of dependable skills/advice books that are short, to the point, and of immediate practical benefit to readers. Now 15 of the most successful books are bing rejacketed and reform----ated in B format under the new imprint name of Random House Business Books. Although we're keeping the distinctive red-and-yellow, each book now has an individually designed jacket, w ithin a strongly branded series design. WHY ARE SOME PEOPLE SO HARD TO DEAL WITH? IS IT THEM? IS IT YOU? OR IS IT THE SITUATION. PEerfect People Skills helps you to deal with other people effectively and how to be aware of yourown behaviour too. Differences of direction and motivation, personality, ethnic group, gender, class and ability can all bring problems, as well as those presented by difficult types. The author provides some powerful ideas for preventing people problems, resolving conflict & building harmony.