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Highlights the benefits of applying CRM in a service environmentExplains how to integrate CRM and a technology infrastructure within a service environmentDemonstrates how to calculate the costs and me...

This state-of-the-art Chest title in the brand-new High-Yield Imaging series is ideally designed to let you quickly look up a diagnosis, confirm your suspicion, and move on to the next case. Renowned ...

For Karigan G'ladheon, the call of magic in her blood is too strong to resist. Karigan returns to the Green Riders, the magical messengers of the king, to find she's badly needed. Rider magic has beco...

Collects Star Wars: The High Republic (2021) #1-5. A new era of Star Wars storytelling begins! Journey back to the High Republic - the golden age of the Jedi! Centuries before the Empire and the Skyw...

High-Yield Cell and Molecular Biology gives you more of what you need to prepare you for the USMLE Step 1! The information found in this text provides a strong understanding of introductory undergradu...

With its comprehensive review of the current knowledge and the future requirements in the field, this book presents all the features of bulk high temperature superconducting materials. Starting from p...

Learn to Design High Performance Switches and Routers for Today's Ever Growing Internet Traffic As Internet traffic continues to grow, and demands for quality of service become more stringent, researc...

This new edition extracts the most important information on microbiology and infectious diseases and presents it in a concise, uncluttered fashion to prepare students for the USMLE. The book also serv...

Pregnancies compromised by disease, trauma, substance abuse, and other factors are not uncommon. They clearly demand special attention from the obstetrician, obstetric nurse, primary care physician an...

Internet traffic is increasing by at least 200 per cent per year and the world's largest Internet Service Provider expects traffic on its regional trunks to grow to a 1-10 petabit range over the next ...

The Designer's Guide to High-Purity Oscillators presents a comprehensive theory and design methodology for the design of LC CMOS oscillators used in every wireless transmission system. The authors int...

The promotion of workplace partnership in the high performance workplace has become central to policy debates on the 'modernization' of employment relations in British industry. This book provides cri...

A book on high yield, written by bond market professionals, is exactly what issuers have been waiting for. The elaborations on structures and covenant packages are crystal clear and help to navigate t...

High-Yield(TM) Gross Anatomy, Third Edition provides the essential information needed for USMLE Step 1 review and course study. It is written from a clinical perspective to prepare students for clinic...

What if the Allies had lost the Second World War ...? The Nazis have taken over New York - the Japanese control California. In a neutral buffer zone existing between the two states an underground auth...

This authoritative account of electronic and optoelectronic devices operating at frequencies greater than 1 GHz covers the concepts and fundamental principles of operation, and, uniquely, their circui...

The goal of this book is to provide a bridge between the acid-base physiology taught in the classroom and the evaluation of the patient on the wards. This book will enable the reader to develop a prac...

This book focuses on the behaviour of large random matrices. Standard results are covered, and the presentation emphasizes elementary operator theory and differential equations, so as to be accessible...

As part of the popular High-Yield™ Series, this updated Third Edition provides a concise review of internal medicine for students during their rotation and while preparing for the USMLE Step 2. High-Y...

As part of the Annals of the New York Academy of Sciences series, this volume features manuscripts that examine pressure influences on biological processes in different ways in the hope of creating a ...

This title focuses on what Hurricane Katrina reveals about the fault lines of race and poverty in America - and what lessons we must take from the flood. When Hurricane Katrina tore through New Orlean...

As part of the popular High-Yield˘ Series, this updated Second Edition provides a concise review in outline format of internal medicine for students preparing for the USMLE.

Silver Hit me. Kick me. Hurt me. Hate me. There’s nothing that the students of Raleigh High can do to Silver Parisi anymore. Over the past year, she’s had to endure more pain and suffering than ...

Mystery, ghosts and gowns. In the charming Regency seaside town of Sidmouth, Devon, Trinity Bishop is thrilled to open her Jane Austen-themed tearoom on the picturesque seafront. However, the grand ...

This is the first book covering all aspects of high pressure biochemistry and biophysics of proteins. Hydrostatic pressure is a powerful tool for study of biological systems. As a thermodynamic parame...

This completely revised and updated review book consolidates the most important clinical issues that medical students need to know to be prepared for questions on USMLE Step 1. The book reviews key ce...

Enables librarians to evaluate their teen literature collection and to create thematic and genre-oriented reading lists for curriculum-related and recreational reading. The entries in this edition pro...

Many countries and regions are actively promoting high technology industries as a means of stimulating the economy. The authors point out that these efforts are not only encouraging economic developme...

There is a growing need for a more automated system of partitioning data sets into groups, or clusters. For example, digital libraries and the World Wide Web continue to grow exponentially, the abilit...

With today's technologic advances and the help of knowledgeable nurses, women have a better chance of having a positive outcome of even a high risk pregnancy and delivery than ever before. "Manual of ...