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Six Sigma for Transactional Services
Six Sigma for Transactional Services
Parveen S. Goel

Many of the Six Sigma methods successfully used in manufacturing are now being utilised in the transactional and service sectorsHowever, business-specific issues such as customer billing, order proces...

Design for Six Sigma for Service
Design for Six Sigma for Service
"Yang"

Receive and understand the best practices for service sector companies|Guide and plan operational excellence in your area of accountability|Improve cycle times|Cut cost through eliminating non-value a...

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