Wyszukiwarka

Gdy papież Benedykt XVI w lipcu 2007 r. ogłosił List apostolski motu proprio „Summorum Pontificum”, ostatecznie sankcjonując sprawowanie Mszy św. zgodnie z Mszałem rzymskim Piusa V, ta forma liturgii...

"Cudowna opowieść Bowersa. Jeśli szukasz nielukrowanej relacji o nieujawnionych skandalach złotego wieku Hollywoodu - a jednocześnie przyzwoitego czytadła - to "Full Service" jest pod tym względem ful...

The seventh edition of Field and Service Robotics, edited by Andrew Howard, Karl Iagnemma and Alonzo Kelly, offers an eleven chapter collection of a broad range of topics spanning: design, perception ...

While their basic principles and ideas are well understood and cogent from a conceptual perspective, the realization of interorganizational workflows and applications based on service-oriented archite...

This is a study of public service broadcasting which explores how it can maintain and strengthen its legitimacy against the dictates of a market driven logic, and contribute to social and cultural dev...

Service science is an emerging field, but many still consider it lacking in substance. This book aims to change the situation by addressing the following questions: What is the big story about service...

Książka ta pomoże Ci: przygotować lepsze i unikatowe usługi, uniknąć wpadek przy wdrażaniu zmian, poprawić rentowność i stabilność biznesu, oferować klientom autentyczną korz...

Minęło pół wieku od momentu, kiedy polscy żołnierze po raz pierwszy uczestniczyli w międzynarodowej misji pokojowej - w 1953 roku grupa polskich oficerów weszła w skład komisji nadzorujących zawieszen...

Okres wielkiej konfrontacji to czas, w którym Stany Zjednoczone stawały się mocarstwem, a w polityce zagranicznej przejawiały coraz większą aktywność. Głównym obiektem ich zainteresowania byt Związek...

Nostalgic fans of the Miyazaki film and newcomers alike--soar into the modern classic about a young witch and her clever cat that started it all! Half-witch Kiki never runs from a challenge. So when...

The first three books in the award-winning, New York Times-bestselling Temeraire series--His Majesty's Dragon, Throne of Jade, and Black Powder War--along with an original Temeraire short story are co...

The flowery owl pattern on the old dinner service, which Gwyn finds in aloft, obsesses Alison. Its discovery marks the start of an extraordinarychain of events that affect not only Gwyn and Alison, bu...

When his buddy Hawk is beaten within an inch of his life, Spenser infiltrates a ruthless mob in the name of friendship--and revenge--in Parker's "New York Times" bestseller.

For undergraduate courses in Customer Service, Training and Development, and Service Marketing; also as a supplement for a course in Marketing Principles. The market-leader, Customer Service: A Practi...

America 1961: the threat of civil war heavy in the air, a war whose terrible effects no one will escape... Lon Price has a burning desire to see an end to slavery and is prepared to resign from the Pi...

Integrating theory and research, this book discusses the distinctive issues relevant to service providers and provides a range of integrated knowledge on employees in customer service roles.This is th...

Filled with illustrative examples of effective service-learning lessons from across a variety of disciplines, Civic Service shows faculty and administrators of institutions of higher education what it...

As XML becomes an increasingly significant part of the IT mainstream, expert guidance and common-sense strategies are required to avoid the many pitfalls of applying XML incorrectly or allowing it to ...

"Professor Gronroos presents the most scholarly and provocative examination of services marketing. This book will challenge companies to rethink how they should manage their services in building their...

`Bill Hollins continues his practical investigation of design in the service sector. In this new book with Sadie Shinkins, he provides a down to earth approach to an important topic in the field' - Na...

An understandable and insightful how-to manual for implementing SOA Service-Oriented Architecture Modeling provides answers to the most common questions that enterprise executives, managers, architect...

Industrial Engineering What you need to know to engineer the global service economy. As customers and service providers create new value through globally interconnected service enterprises, service en...

Never before has a journalist penetrated the wall of secrecy that surrounds the U.S. Secret Service, that elite corps of agents who pledge to take a bullet to protect the president and his family. Aft...

Civil service reform is often essential to bring about governance improvements that are needed for sustainable poverty reduction. A workshop hosted by the World Bank and the IMF in September 2001 prov...

Dr. River McKay moved to Denver with his husband, Terrence, hoping to give their failing marriage a new start. A year later, Terrence is gone and River’s left brokenhearted. Now, he’s decided it’s tim...

Conventional wisdom of the "software stack" approach to building applications may no longer be relevant. Enterprises are pursuing new ways of organizing systems and processes to become service oriente...

Written by an author with extensive experience in offshoring in India and abroad, this book offers critical insights into and information about: the difference between offshoring and outsourcing; how ...

Due to the dramatic increase in competition over the last few years, it has become more and more important for Internet Service Providers (ISPs) to run an efficient business and offer an adequate Qual...

Selling through service is a concept no business can ignore. This book examines the advances made within the financial services industry by repositioning products, revolutionizing the way in which the...