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/o-485011/n/service-oriented-media-enterprise)
Companies worldwide are rapidly adopting Service-Oriented Architecture (SOA), a design methodology used to connect systems as services, and Business Process Management (BPM), the art of orchestrating ...
/o-606141/n/management-of-service-operations)
The Management of Service Operations draws on aspects of management of manufacturing operations to show the interrelationship of operations throughout the supply chain. Tools and techniques for develo...
/o-879853/n/service-is-front-stage)
This book contains a simple but powerful definition of services based upon a separation between back-stage and front-stage activities. Services deal with front interactions, production and manufacturi...
/o-426937/n/service-learning-in-higher-education)
Advocates have positioned service-learning as a real-world, real-time opportunity for students to encounter academic knowledge in a meaningful and relevant manner. Service-learning in higher education...
/o-452403/n/soa-principles-of-service-design)
A part of Thomas Erl's SOA series, this title is designed to turn IT professionals into "true" SOA professionals. This specifically means turning the reader into someone who has a clear vision of what...
/o-469649/n/white-book-service-2-vols)
Thousands of judges and barristers who wouldnt contemplate going to court without it. The White Book is the definition of authoritative, reliable and accessible civil procedure guidance. However compl...
/o-485567/n/library-performance-and-service-competition)
This book is a practice-driven and proven resource for library administrators of all types of libraries. The work describes how the library can identify the service environment factors impacting custo...
/o-414615/n/architecture-patterns-for-it-service-management)
"This book unveils a great model that managers and executives can use to maximize their technology investment. It develops an action plan for managing all elements of the technology environments as a ...
/o-423830/n/reinventing-public-service-delivery-in-india)
The 11 papers presented by Chand (senior public sector management specialist, World Bank, New Delhi, India) were originally commissioned for a larger World Bank report on "Reforming Public Services in...
/d2a207168456dfcc174b8617432ed9b6/n/programmable-networks-for-ip-service-deployment)
The purpose of this book is to introduce readers to the current state of the art and the future challenges of programmable networks as an enabling step towards rapid, autonomic and flexible service d...
/o-429314/n/first-special-service-force-1942-1944)
This famous but little-published unit was formed with three battalions in July 1942, for special operations in occupied Norway, from handpicked US and Canadian volunteers who were trained in parachute...
/o-429939/n/art-in-the-service-of-colonialism)
"Art in the Service of Colonialism" throws new light on how nothing in the Moroccan French Protectorate (1912-1956) escaped the imprints of metropolitan ideology and how the French transformed and dom...
/o-430321/n/handbook-of-mechanical-in-service-inspection)
This comprehensive sister volume to Cliff Matthews
/o-434439/n/service-industries-in-the-new-economy)
As the twenty-first century begins, significant changes are occurring in the way that services and goods are produced and consumed. One of the key drivers of this change is information and communicati...
/o-444263/n/involving-customers-in-new-service-development)
This book deals with how companies can involve customers or users in order to learn with them in the field of service-based business development. It presents a variety of customer-involvement approach...
/o-458443/n/design-for-six-sigma-for-service)
Receive and understand the best practices for service sector companies|Guide and plan operational excellence in your area of accountability|Improve cycle times|Cut cost through eliminating non-value a...
/o-486111/n/designing-cisco-network-service-architectures-2e)
Authorized Self-Study Guide Designing Cisco Network Service Architectures (ARCH) Second Edition Foundation learning for ARCH exam 642-873 Keith Hutton Mark Schofield Diane Teare Designing Cisco Networ...
/o-609848/n/service-management-operations-strategy-information-techn)
The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management also does an excellent job of demo...
/o-422630/n/diffusion-of-innovations-in-health-service-organisations)
This is a systematic review on how innovations in health service practice and organisation can be disseminated and implemented. This is an academic text, originally commissioned by the Department of H...
/o-435477/n/setting-up-a-new-library-information-service)
This book is intended as a guide for those people who have been charged with establishing a library or information service in their organisation. It is a practical guide to the steps that need to be t...
/o-450790/n/customer-service-career-success-through-customer-loyalty)
For courses in Customer Service. Customer Service: Career Success in the Service Economy, 4e provides a systematic process for building service skills that all business people need. Presented in a fri...
/o-472622/n/service-oriented-architecture-governance-for-the-services-dr)
Service-Oriented Architecture Governance for the Services Driven Enterprise expertly covers the business, organizational, process, compliance, security, and technology facets of SOA and IT governance....
/o-472646/n/service-oriented-architecture-field-guide-for-executives)
Service Oriented Architecture Field Guide for Executives is a fundamental breakthrough in the business and technology perspectives of service oriented architecture (SOA). A valuable resource to help y...
/o-478257/n/requirements-modelling-and-specification-for-service-oriente)
Requirements Modelling and Specification for Service Oriented Architecture is a practical guide to requirements engineering and systems specification for developers building systems within a service o...
/o-484254/n/primer-of-oilwell-service-workover-and-completion)
This manual replaces A Primer of Oilwell Service and Workover and has been totally updated, expanded, and renamed because it has been changed so much. It remains, however, a basic reader of the well s...
/o-609086/n/consumer-s-guide-to-cell-phones-wireless-service-plans)
Choosing the right mobile phone and service plan can be overwhelming, particularly if you travel abroad - this truly international guide is ideal for the mobile executive Experts estimate that by 2005...
/o-425218/n/customer-service-activity-book-50-activities-for-inspiring)
A resource for improving customer service.
/o-457822/n/tolley-s-domestic-gas-service-technology-3-vols-4e)
"The Gas Service Technology" series is a one stop resource for up-to-date information on all aspects of installation and servicing of domestic and industrial gas equipment. This set offers all three v...
/o-461002/n/irresistible-offer-how-to-sell-your-product-or-service)
Your customers are going to give you three seconds to make the sale. Do you know what to say in those three seconds? The marketing methods of the past are losing effectiveness as consumers are getting...
/o-466984/n/advanced-qos-for-multi-service-ip-mpls-networks)
Understand the features and benefits of service-aware hierarchical Quality of Service (QoS) and how to use QoS for designing and implementing IP networks with Advanced QoS for Multi-Service IP/MPLS Ne...
