Author Daniel Goleman uses vivid examples of emotional intelligence in order to delineate the critical role it plays in relationships, work, even our physical well-being. What emerges is a crucial new way to talk about being smart--one that accounts for the other forces at work when a person of high IQ appears to be stymied, while someone of modest IQ does well. Through his extensive research, Goleman has become expert at explaining the way intelligence is shaped through a combination of the rational and the emotional. Moreover, he conveys the insights gleaned from his groundbreaking brain and behavioral studies in an extremely articulate and accessible narrative.